New! Sentiment Analysis
1623876600000
API
We've released a new endpoint called Sentiment Analysis. Use Sentiment Analysis to analyze label text as positive, negative, or neutral and track customer sentiment across your organization.
You can use Sentiment Analysis to:
Send surveys to customers who have a positive reaction.
Schedule follow-up calls with customers who have adverse reactions.
Keep track of the general company sentiment based on customer interactions.
Take a look at our documentation to get started.